Common Questions

  1. Where is local pickup?
    Courtice, ON
    (Between Bowmanville/Oshawa)

  2. Will I get a tracking number for my order?
    A tracking number will only be provided if the Tracked/Insured option is chosen. If you chose the standard shipping option NO tracking/insurance will be in place. TNB is not responsible for any (untracked) order being lost or undelivered.

  3. Return policy
    All sales are final, but we will gladly replace any items you are unhappy with due to manufacture defect. Please contact us with any issues.

  4. How long do custom orders take? Is there a minimum order?
    It all depends on the size of the order but custom orders typically take between 2-3 business days to complete. Custom orders are the same retail price as standard colours, but require a 3 pack minimum per bait/colour.

  5. Are you looking for Pro-staff/Brand Ambassadors?
    Not currently, but we will be looking for anglers for our ’24 Ice Team this fall! Keep an eye out for when the applications open!